How to request a consultation and cancel it if plans change
For customers: request a preferred consultation time, check confirmation and cancel from your owner portal.
Who this is for
Customers requesting a property consultation with Bolld Real Estate Management.
Request a preferred time
- Select Talk to us on the website and choose what you would like to discuss.
- If the displayed times do not suit you, select None of these work? Request another time. Enter your preferred date, time and meeting method.
- Enter the property address, city and your contact details. Submit the request. If asked, verify your email using the sign-in code sent to you.
- Check the confirmation page and email. We received your request means the team still needs to confirm; nothing is booked yet.
- Select Open my owner portal, then Appointments. Your request shows Awaiting confirmation until the team confirms it. Check the confirmed time and meeting instructions before attending.
Cancel a request or confirmed appointment:
- In your owner portal, select Appointments and find the correct meeting.
- Open Cancel appointment, enter the cancellation reason, then select Cancel appointment.
- Confirm that the meeting says Cancelled. Check your email for the cancellation notice.
If you need help
Use the same email address you used to request the consultation. If a page fails after submitting, refresh and check the appointment status before submitting again. Contact your team if confirmation or meeting instructions are missing.
