While you’re away
Make your home available around your travel plans. We take care of the hosting while you’re away.
How hosting while you’re away worksVacation rental management
Your home. Your schedule. We take care of the rest.
Rent your home while you’re away or let us manage it year-round. We handle the hosting while you stay informed and in control.
Hosting depends on the property, its location and the rules that apply to it — we confirm eligibility before anything is listed.
What we take care of.
What we do for your home — and which parts are included in our fee and which we arrange for you.
Included in the management fee
A professionally presented listing
We write and set up your listing, plan the guest essentials and arrange professional photography — and a tour where your proposal includes one.
Included in the management fee
Exposure across supported booking platforms
We publish and maintain your listing on the booking platforms we support, such as Airbnb, Vrbo and Booking.com, and keep the details consistent across them.
Included in the management fee
Pricing and calendar management
We set nightly rates, minimum stays and availability, adjust them for demand and season, and keep your own dates blocked in the calendar.
Included in the management fee
Guest communication and booking coordination
We answer booking questions, confirm reservations, send arrival instructions and look after guests during their stay.
We coordinate · charged separately
Cleaning and maintenance coordination
We schedule a turnover clean after every stay and arrange repairs with local trades. The cleaning is normally paid through the guest cleaning fee; repairs are charged to you, with your approval.
Included in the management fee
Clear owner reporting
We report what was booked, what was earned and what was spent for each period, and repair quotes wait for your approval in your owner portal.
Rent your way.
One service, two ways to use it.
Full-time management
Let us handle the day-to-day operation of your eligible vacation rental.
Your own dates come first when you plan them: block them as early as you can and we keep them free. Once a guest booking is confirmed, it stays in place — we don’t cancel confirmed guest stays to free up dates. In Vancouver, short-term hosting is limited to eligible primary residences.
Services and pricing.
The same fee for hosting while you’re away and for full-time management.
15%
Management fee
15% of the net accommodation fee, after booking-platform fees. Cleaning, maintenance, booking-platform charges and taxes are listed separately and are not part of the fee.
There are no setup fees: the initial inspection, inventory planning and listing setup are included. Your proposal sets out what applies to your home before you sign; existing management agreements stay as they are.
Get startedIncluded in the fee
- Listing setup and upkeep, with professional photography
- Publishing on the booking platforms we support
- Pricing, minimum stays and calendar management
- Guest communication and booking coordination
- Scheduling cleaning and arranging maintenance
- Owner reporting
Charged separately, where they apply
- Cleaning
- normally paid by guests through the cleaning fee
- Maintenance and repairs
- charged to you, with your approval
- Booking-platform charges
- the fees the platforms deduct from bookings
- Taxes
- accommodation and sales taxes that apply to stays and to our fee
How it works.
Step 1: Tell us about your property.
Step 2: Review your income estimate and management proposal.
Step 3: Complete onboarding and prepare the listing.
Step 4: Go live. We manage the hosting; you stay informed.
Eligibility and the scope of the service are confirmed before onboarding.
Stay in control.
Your home, your dates and your approvals.
Your own dates
Tell us the dates you want for yourself and we block them in the calendar. Dates already booked by guests stay booked.
Booking visibility
We keep you up to date on upcoming bookings. Seeing them in your owner portal is in development.
Financial reporting
Income, our fee and every expense, reported to you for each period. Payouts are made by the 15th of the following month.
Maintenance approvals
Repair quotes come to you for approval in your owner portal, and you can set a limit under which routine work goes ahead.
What guests and owners say
Google reviewsRead what guests and owners say about us on Google.
Read our reviews on GoogleFrequently asked questions.
What does the 15% fee cover?
The management work on this page: listing setup and upkeep, publishing on the booking platforms we support, pricing and calendar management, guest communication and booking coordination, scheduling cleaning and arranging maintenance, and owner reporting. The fee is 15% of the net accommodation fee, after booking-platform fees. Cleaning, maintenance, booking-platform charges and taxes are charged outside the fee.
Are there setup fees or other charges?
There are no setup fees — the initial inspection, inventory planning and listing setup are included. Cleaning, maintenance and repairs, booking-platform charges and applicable taxes are separate where they apply; your proposal lists them before you sign.
Can I rent only while I’m away?
Yes. Choose the dates your home is available and we host it for those dates only, provided the home is eligible where it is — in Vancouver, only an eligible primary residence can be hosted.
Can I reserve dates for myself?
Yes. You can stay whenever the home isn’t booked. Tell us your dates and we block them; dates guests have already booked stay booked.
Who handles guests and cleaning?
We do. Our team handles booking questions, arrival instructions and guests’ needs during the stay, and schedules a clean with local cleaning professionals after every stay. Cleaning is normally paid through the cleaning fee guests pay.
How are maintenance costs approved?
Repair quotes come to you for approval in your owner portal before the work goes ahead, unless they are under the limit you set for routine work. Your management agreement sets out how urgent repairs are handled.
When do I receive my money?
Payouts are made by the 15th of the following month. Each payout covers the reservations that started in the month before — a stay that begins in March is paid by April 15. You receive a report of the bookings, our fee and the expenses for the period.
What can I see in my dashboard?
Today your owner portal shows repair quotes waiting for your approval and the money held for your property. Bookings and vacation-rental income reports are sent to you by the team until the portal shows them.
Is my property eligible?
It depends on where the home is and what it is: local short-term rental rules, zoning and business licences, strata bylaws and, in Vancouver, the primary-residence requirement. We check eligibility with you before anything is listed.
How do I end the service?
There is no long-term contract. You can end the agreement with one month’s notice; confirmed guest bookings are honoured.
More questions? Schedule a free consultation